SHIPPING POLICY
Last updated : July 12 ,2026
At Mayilpeeli, we carefully pack and dispatch every order to ensure it reaches you safely. Please read the following shipping guidelines before placing your order.
- Order Processing
- Orders are usually processed and shipped within 1–2 working days from the date of order.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- Once your order has been shipped, tracking details will be shared with you through the contact information provided at checkout.
- Domestic orders can be placed through our official website.
2. Shipping Charges within India
- Domestic shipping charges are generally ₹60–₹80, depending on the delivery location and applicable shipping rates.
- The applicable shipping charge will be displayed at checkout before you complete your order.
3. Estimated Delivery Time
Delivery timelines are approximate and are calculated from the day after the order is shipped.
- Metro cities: Usually within 2 working days
- Other locations: Usually within 3–5 working days
- Remote locations may require additional time depending on courier connectivity.
Please note that these are estimated delivery timelines and may vary depending on the destination and courier service.
4. Courier Delays
Once an order has been handed over to the courier, delivery is handled by the respective courier company. Unexpected delays caused by the courier, weather conditions, natural events, strikes, or other circumstances beyond our control may occasionally occur.
While Mayilpeeli cannot be held responsible for such courier delays, we will do our best to follow up with the courier and assist you until the parcel reaches you.
5. Customer Responsibilities
Customers are requested to:
- Provide a complete and accurate delivery address
- Enter the correct PIN code, city, district, and state
- Provide an active phone number for delivery-related communication
- Track the shipment once tracking details are provided
- Ensure that someone is available at the delivery address to receive the parcel
- For orders being delivered to offices, workplaces, hotels, hostels, or other non-residential addresses, the customer is responsible for coordinating with the respective reception, courier collection point, or delivery facility to receive the parcel.
6. Failed Delivery Attempts & Returned Parcels
The courier company may make 1–3 delivery attempts depending on their delivery procedures.
If the recipient is unavailable or the courier is unable to reach the recipient after the applicable delivery attempts, the parcel may be held at the nearest courier hub.
In such cases, the customer is responsible for contacting the courier/hub and arranging delivery or collection within the applicable holding period.
If the parcel is eventually returned to Mayilpeeli because of:
- Customer unavailability
- Incorrect or incomplete address
- Incorrect PIN code
- Customer non-reachability
- Failure to collect the parcel from the courier hub
the customer will be responsible for the shipping charges applicable for reshipping the order.
Any reshipment will be arranged only after the applicable shipping charges have been paid and the correct delivery details have been confirmed.
7. Delivery Executive Calls
Customers are requested not to rely solely on receiving a call from the delivery executive. Delivery procedures vary between courier companies, and a delivery executive may not always call before or during an attempted delivery.
Please keep track of your shipment using the tracking information provided
8. International Orders
Customers are requested not to rely solely on receiving a call from the delivery executive. Delivery procedures vary between courier companies, and a delivery executive may not always call before or during an attempted delivery.
Please keep track of your shipment using the tracking information provided
9. Contact Us
For any shipping or delivery-related questions, please contact us:
Mayilpeeli
WhatsApp: 8594062510
We will be happy to assist you.